Pierre Haddad Hair Management - Hilton Hotel (616 reviews)

Comment

This is the first time my keratin treatment was poor. The product smelt different, the operator dried my hair to 99% with blow dryer rather than very fisappointed! tongs. My hair has come out dried out.

Comment

I was getting pressured into getting a blowdry and when I rejected due to the high price, they charged me $45 extra for just drying my hair after the color wash. It’s like going to the dentist and being charged extra for using local anaesthetics or more for rinsing your mouth after treatment. It felt like an money-making machine rather than a salon. Not to mention that they didn’t do any conditioning treatment after the wash and didn’t put finishing serum on my hair at the end until I asked. Very uncaring.

Comment

I went in knowing exactly what I wanted. I was completely undermined and walked out unsatisfied as if it were my fault. I wanted foils and a haircut with layers. The hairdresser thought he was so experienced that he knew better than the client, hacked at my hair and basically gave me bangs instead of a feathered frame, I have to go back because he didn’t cut my hair at all how I’d asked, again, he thought he knew better than me. I wanted layers and a dramatic feathered look. Instead I have a stupid haircut that’s as boring as my last haircut that I paid a fraction of the price for and bangs that get in my face. Absolutely pissed. I asked for foils, he insisted on Beliage instead, I didn’t even know what that was really so I spent so much time trying to figure it out he said they had no time to even dye my hair and I now have to go back FOR AN EXTRA $100, AND ON ANOTHER DAY! Let alone the hair cut I now have to return to get fixed. Wouldn’t reccomend this salon to a dog. Absolutely appalled. As a client who walked in knowing exactly what she wanted, I was belittled and walked out with far from what I’d asked AND BOOKED IN FOR, so absolutely, no. I would not recommend.

Comment

Very rude manager (julie or Julia)