Pure Indulgence - Carindale Concept (2025 reviews)

Comment

The therapist who did the pedicure was very professional and lovely and I have nothing negative to say about her but to think I paid $60.00 for work I do at home anyway! A soak for a few minutes, exfoliation for a few minutes, another soak for a few minutes then polish applied!!! Really!!!! My appointment was at 1.40 pm. I looked at my watch as I walked out of the rooms and it was 2.20 pm. What a waste of money. I'm appalled. What a complete rip off. That's more like an express pedi. Hate to think what you charge for the works! Left a very bitter taste for me. I won't come back to Pure Indulgence or recommend it either. Shame on you Pure Indulgence.

Comment

Lady was breathing extremely heavily throughout appointment. Right near my face at times. Not at all relaxing. Didn’t offer any advice and didn’t check eyebrow shape with me before waxing. Might be a quick service but have had much better experiences time and time again elsewhere

Comment

I have been to both places at Carindale and I had a better experience at the one near rebel sports. I also didnt have a weird reaction after the facial.

Comment

On arrival I was kept waiting while the two staff members had a personal conversation under their breaths at the counter. When they were finished I was ushered into the room. But not before. Kendall wasn't unpleasant, but isn't a warm and welcoming person. She was nice enough.gave a great massage and facial. The sheets and towels were very old looking and could do with replacement. Overall the experience was ok. I've had nicer experiences but that's ok. It was fine. Nothing special

Comment

My treatment felt rushed. It was as though they didn’t care to be treating me. They also didn’t use enough oil, particularly during the hot stones portion of the treatment. I have never had such a poor treatment as that from Talisha before. I went to relax and ease my sore back and instead left disappointed and with a headache. It was also frustrating to discover that the series I have previously purchased can only be used at the one salon, however Westfield Carindale has two seperate clinics and I was unable to book for a massage at my usual one. Having to pay for a treatment when I have several on a series was a very rude shock and if I knew beforehand I never would have gone.