Pure Indulgence - Carindale Concept (2026 reviews)

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Had an amazing treatment with Keira today. She has magic hands and I would highly recommend her to everyone! Thanks so much Keira, you hit the nail on the head when it came to relaxation and was exactly what I needed.

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I had made an appointment for 4pm at the Carindale store & received a confirmation od the appointment. When I arrived the staff member had told me that a staff member had called in sick and that she had left a message to advise me of it. I did.not receive any call or message? I really get annoyed when its an outright lie. She was helpful however and got me into the concept store pretty much straight away. Though very busy the girls there were all pleasant.I know some things are out of ones control but be totally transparent amd own it.

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Candice from the Carindale Concept Store is amazing She put me to sleep today, I was in relaxation bliss. I bought another three pack because it’s cheaper than a holiday and feels about the same.

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Anna as usual did a wonderful job.

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Lady was 5 minutes late to appointment- Face photo machine was used ( soaking up more time) however machine was not working Took another 5 mins to come in after showing me where to remove my cloths During every other facial that I have had, whilst the face mask is on either a foot or hand massage is given This is an absolute luxury for me to receive something lovely- I must say that the therapist was extremely good when she was applying herself, however I felt ripped off

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My treatment felt rushed. It was as though they didn’t care to be treating me. They also didn’t use enough oil, particularly during the hot stones portion of the treatment. I have never had such a poor treatment as that from Talisha before. I went to relax and ease my sore back and instead left disappointed and with a headache. It was also frustrating to discover that the series I have previously purchased can only be used at the one salon, however Westfield Carindale has two seperate clinics and I was unable to book for a massage at my usual one. Having to pay for a treatment when I have several on a series was a very rude shock and if I knew beforehand I never would have gone.