Pure Indulgence - Carindale Concept (2010 reviews)

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The staff member who did my brazillian wax was a lovely person however the experience was not pleasant. I have been coming to the store for many years yet this was the first time that I found the experience very painful. Rather then doing small wax strips she covered large areas with wax, making it difficult to remove quickly and incredible pain. I think this staff member may need a little more training in ways to make the brazillian wax more comfortable and less painful.

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I love ur facials but had massage for first time at pure indulge and it was more like stroking my back and rubbing oil in my skin ; (

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Fantastic service and nice atmosphere. Massage was good, just lacking a little strength at times.

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I filled out a form giving information about my skin routine and what I wish to achieve with the facial. When I was taken into have my facial the girl got the blank form I had already filled in and started to ask me the questions I had already filled in. I told her I had already filled it in and had a pre paid facial, she wasn't aware of either.

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Hi, The disappointment I had with my treatment was that my eyebrows were waxed too thin. I had been trying to grow out my eyebrows for months and had abstained from getting any waxing or plucking in order to try and let my eyebrows grow fuller. I decided to have them shaped after growing them out for several months, and I was very clear with the therapist that I wanted to keep my eyebrows full. I reinstated this about 3 or 4 times before the treatment had begun, as I didn't want to ruin the last few months of working on growing them. The therapist worked on them for so long and tweezed them for much longer than it usually takes which started to concern me. I didn't mention how thin they were waxed at the time as the room was quite dark and with one one second to have a look in the mirror it was hard to tell (my eyes were also watery from the treatment). However when I got home I was very upset when I saw how thin they were. It took me months to grow them out and now it's all been for nothing. I know there is nothing that can be done now but I wanted to advise you of my experience seeing as I was sent a survey. I don't think it's fair that this happened when I was very very clear about the shape prior to my treatment. Regards, Sarah Browne