Pure Indulgence - Carindale Concept (2025 reviews)

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Great advise on how to treat ingrown, tried to be gentle as possible but it was quite painful than usual. But I guess different therapist = different methods of approach. One thing I would like to say is, for Brazilians, therapist should make sure that all hair are removed especially the inner part of the private parts as they are ones with the better view at the time of treatment. Overall it was great but could be better with Brazilian. As it’s not the first time, some parts of my inner part of Brazilian that has some hair...

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I would have preferred a FULL body massage for the FULL BODY massage and stone treatment I was booked. I expected my arms and hands massaged, although this was not provided on the day, not sure if that’s a usual thing? It’s included at competitor organisations. What was included for service I received, back, legs, feet, scalp (which did hurt, as fingers where pulling hair). Aside from that, environment and professional service exceeded

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It would be nice if the rooms were sound proof and you could not hear the talking going on outside and at the front desk.

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its expensive for a quick wax but the consultants are good.

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Previously when I have come to Pure Indulgence, the salon beds are made with a sheet & towel over the top of the client so it is kind of like a little snuggly warm bed, however this time, It was just a towel over me & as it didn't cover myself entirely, I was cold through most of the service. It felt less like a luxury spa experience & more like what I would expect from a shopping centre quick massage service (chi link etc) complete with a serviette above the face hole on the massage table which made me feel like the towels/bedding hadn't been changed between services as well as the headband that was used on me was so old & ratty (I found it in the bedding) I was quite disappointed considering I was spending a lot of money & basically felt like it wasn't to the standard I expect from Pure Indulgence.

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Todays visit was a highly unusual one. My regular therapist was away sick, and I had a new young lady complete my treatment. Unfortunately my treatment which normally runs for just over an hour, went for 2 and a half hours (issues with wax pots) and being new to the position. The salon however was amazing and looked after me after the fact, and I would still go there as I understand that the therapists need to learn, and get as much experience as possible. I always provide correct feedback, and I would rather provide constructive criticism then say horrible things about the therapist or the salon. When this therapist is more experienced, and works with her own equipment in her own room, I would happily give her another try