Pure Indulgence - Carindale Concept (2025 reviews)

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I think she forgot the serum and massage at the end

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I love Pure Indulgence! However, I always feel a bit uncomfortable when I'm asked to buy extra products/extra sessions while I'm there. I said that I couldn't afford a particular product, and instead of just leaving it, the sales person asked if I wanted a smaller bottle (which was still over 60 dollars). I want to relax when getting a facial - not feel pressured or stressed. I just wish there was less pushing from the staff to buy extra products.

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I had a lovely, very relaxing massage. Very enjoyable. My therapist didn’t ask about the pressure until after the massage was finished and I was fully dressed. Only downside was that even though I ticked back, neck, scalp as areas to focus on, my massage therapist did not massage any of my front other than my face. Half my arms done, half my legs done but not the other halves. It felt unfinished

Comment

I had booked for a Hot Stone massage and all over body massage, this experience was amazing. It was after the massage when at reception that the person asked me if I has a Gift Voucher which I had given her when I had first gone in, I said Yes, she searched for the Gift Voucher and could not locate it ,she rudely said did you have a gift voucher to that I responded yes, she responded, well I asked you that the first time. After an amazing massage this soured the entire experience.

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Eyebrows aren't really dark enough but the therapist said they were. I like them to last a little longer than a few days at $38, little disappointed really.

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I had two treatments, I was only happy with one of them. I had to go over my second treatment at home. The staff member doing the treatment was pleasant and friendly. Overall the treatment was not up to standard.