Pure Indulgence - Carindale (2164 reviews)

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I’ve been going to the store for 2 years and they have been wonderful 😀😀 All of the ladies are professional and always ensure that I’m happy before I leave !!

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I love pure indulgence- the one upstairs in Carindale shopping centre. I was bitterly disappointed with the one downstairs. I had a booking for an eyelash tint. Normally you are always offered a hand massage or head massage. At this salon it was not offered so I paid $28 to spend approximately 7 minutes lying on the bed and then when the tint was removed they got it in my right eye. The girl was funny and friendly but not terribly good at her job and dare I say lazy. The tint was ok but certainly not the best I have received.

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Took a while to find a new salon that I was happy to stick with. Joyner and Taylor (Tayla?) in particular are amazing and always provide excellent service. Thank you so much.

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I had bought a package of 3 facials and added on microdermabrasion. For the last facial, when I called to book, I asked if it was possible to switch the microdermabrasion for something else. The person I spoke to said I could and she changed the microdermabrasion to a mask of equal value. When I got to my facial the person taking care of me seemed to have no idea what I was taking about and told me if I wanted any add ons that they would cost me more money. I was quite disappointed in this as I would have kept the microdermabrasion since I had already paid for it but I was being told I would have to pay more if I got it but I also did not get anything in place of this cost as I was promised.