Pure Indulgence - Carindale (2164 reviews)

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I just got home and realised one of my eyebrows has a really thin tail end compared to the actual brow. I couldn’t really see as the lighting was a little bit dimmed. I really liked the shape of my brows and I believe the team member took a bit to much off. Definitely going to have to fill them in now. Next time clarify with the customer if they like the thickness of their brows beforehand. I just wanted the big unwanted hairs removed.. Not the thickness.

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Jane was lovely I just needed a reset and soothing service the hit stone facial and eye service did the trick.

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Hi, I had my nails done by a very lovely girl at your salon. I was treating myself using a birthday gift voucher so that I have nice nails on Monday for my birthday. It's not often I get to have time out to be pampered and I was so looking forward to having lovely nails! At the time, I didn't look too much at my nails as lighting in there is dim- they were shiny and glossy from cuticle oil but now I'm home in the proper light there's so many imperfections with the polish. I could only upload one photo but I've taken a few I'd like you to see. When I've been to other salons my hands have been soaked and then cuticles and nail beds tidied up, nails cut to the same length and then filed, cleaned under the nail and then varnish applied, then some moisturiser and cuticle oil. They wernt soaked, I had to ask to have my cuticles pushed back and nail beds trimmed as she had filed and was just about to put varnish on. She did a light file and then applied the varnish and then some cuticle oil. My thumb nail touched the uv lamp and has ripples on the surface. I really don't like to complain and it's really awkward for me, but I used $45 dollars of my birthday gift card on this and I feel so disappointed and I was so excited about having them done! The girl who did them was so kind and friendly, and I know that if I went to a nail salon they do nails all day every day but I expected to come out with nails I am happy with but I'm really not. The varnish is really far from the nail bed also so they will grow out really quickly. Please let me know how we can resolve this, I don't want to get the girl in trouble but I also want to have this fixed up! Thanks, jo woods

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I returned to have my nails redone due to receiving a manicure I was unhappy with, no one apologised for the manicure being bad, or having to return to have them redone But the girl who redid my nails did a great job and paid extra attention to making sure I was happy and the nails I've had done now are thin and even and tidy. Thanks a lot :)