Pure Indulgence - Carindale (2164 reviews)

Comment

The front room I was in today was very noisy... I heard all the conversations and greetings as the first room was straight inside the door... Was very loud and distracting however the massage itself from Brooke was fabulous.

Comment

Very disappointed with counter service after my treatment. The new gift voucher now has a card instead of the old style vouchers. My card had fallen off and although I was paying with two other old style vouchers, the attendant made me feel very silly that I didn't have the new style card on the third voucher. The manager said I could pay now and bring the gift card back and they would reimburse me which was good. Later that day, I returned and the same attendant said the manager would have to authorize it (again) and I had to wait for over an hour for her to return. I had originally paid cash and the manager said she could only refund me onto a credit card. When I said I didn't have a credit card and I reminded her that I had paid with cash she rolled her eyes as she opened the till, flicking the cash and shoved the cash into my hand, before she said a very rude thankyou. The Pure Indulgence signature facial was a real treat for me and the consultant did a wonderful job, but I did not like the Pure Indulgence Signature Service at the end with Camille and her manager.

Comment

Jessica P was incredible! Knowledgable, lovely and made the awkward experience of a Brazilian not awkward at all. She's great!