Pure Indulgence - Carindale (2164 reviews)

Comment

Emma is such a delight at every appointment. She always goes above and beyond to give me not only an amazing facial, but she creates such a relaxing atmosphere, so that for the time I am in the beauty room, I am completely swept away and all my cares melt away. Worth every penny. Kate

Comment

Actually I am very disappointed about my experience at Pure Indulgence. I have booked a shellac and eyebrows & lips wax. When I reserved the treatments, the day before I asked for a French shellac and during the conversation they just confirmed it positively. But today when I arrived at the place I couldn't make the shellac because at the desk they told me that they dind't know anything about the french and it would be taken more time (actually just 10 minutes) and "unfortunately" they were in back to back and they couldn't satisfy my request. In this occasion I absolutely needed the shellac and I just wasted my time with one of the employees who was trying to convince me to change colour (why I have to pay 45$ for something that I don't want?!?!). However I could do the waxing and fortunately that service was very good and professional. It's a shame saying that it was my first time at Pure Indulgence and it will be my last one. I can't loose my time for a mistake that I didn't make and for what?? For only 10 minutes??? They preferred loose 45$ dollars and a new client.

Comment

Always have a great experience at Pure Indulgence Carindale. I've tried several other salons for the same service and none compare - great customer service, beautiful atmosphere and quality service experience. I won't go anywhere else now.