Pure Indulgence - Carindale (2166 reviews)

Comment

Nice environment and helpful staff. The practitioner was very professional and understood the difficulty of a pregnancy waxing and pedicure. Very considerate all around.

Comment

The overall experience was quite nice. However, the hot stone massage was quite rough and left me with bruising on my upper chest region. The head massage that came with my facial was also quite hard, despite my requests for it to be softer. This took away from my relaxing experience, however I was quite happy with the facial aspect of my visit.

Comment

I have been to Pure Indulgence before and as expected it was a very nice pampering session with one exception. More on that in a moment. This visit was specifically booked as I have to go into hospital in a few days for some surgery and it will be a while before I am very mobile again. I wanted to have a little "me" time and to have my hands and feet in top condition (vain I know, but it is what it is). So the exception I referred to earlier was that the therapist looking after me, while very good at her job was a little grating in the way she delivered "advice" and her timing as to when to talk wasn't great. When she set me up for my pedicure it was lovely - she ensured I was comfortable, placed a heat pack under my neck and across my eyes and told me to relax and enjoy. And then proceeded to talk pretty much non-stop about what poor condition my feet were in, did I never moisturise? etc etc. She also was constantly "on-selling" treatments and products that I should try. I get that this is part of the job, but not constantly during my treatment and still pushing after I gently made it clear that I wasn't interested at this time because you know, upcoming surgery. As I said her skills were great but her verbal delivery needs some refining. I will definitely be going back to Pure Indulgence as I enjoyed my treatment immensely.