Pure Indulgence - Chermside Concept (2612 reviews)

Comment

Rebekah is a 5 💫 therapist! She is an asset to your team. I shall be returning to Pure Indulgence Chermside because of her outstanding treatment. Thank you, Rebekah!

Comment

Rachel the therapist was very caring and hand strong firm hands for the massage. Her treatment was amazing. I am however very disappointed in Pure Indulgence. When I booked I asked for a facial, and in particular one that included extractions . And eyebrow wax. I did not have the name of the actual facial but the girl on phone said that is ok o just need to book the time out and your therapist can discuss on the day. Not the case! Rachel was not qualified or allowed to do extraction. I have some bumps that I wanted attention and can not see myself. Rachel was apologetic and offered that I change service for another day. This is not possible and I did not want to have come back. My other experience at Garden City salon was also not positive. It was approx around 10 th January. . I had eyebrows and pedicure. The deluxe pedicure did not even include massage and was very poor value for money. The girl painted my toes and was messy poor job. To top it off when I got home 2 hours later it my big toe smudged off! I was heading on holiday and unable to go back. Not that I would! I can't speak highly enough of the service from Rachel but disappointed with other aspects of visits.

Comment

Excellent!

Comment

On Thursday evening 13th I had booked in for 30 minute microdermabrasion treatment. I arrived a few minutes early to fill out my client card, and began my treatment on time. My therapist was friendly, and seemed to have good skin knowledge. However I was disappointed that my treatment was cut short by approximately 10 minutes which I would consider to be significant considering it was a short treatment to begin with. My treatment began at 7.20 pm and I left the treatment room just before 7.40pm. I am usually reluctant to write negative feedback, especially when the therapist herself was lovely, however given I had paid for a particular treatment I would expect a certain level of service.