Pure Indulgence Garden City (1891 reviews)

Comment

I felt the reception was excellent but the young lass doing the massage needs to be made aware that she must LISTEN to what the client requests. I asked for a RELAXING MASSAGE and received a very heavy intense massage. I realize have that I tension in the neck & shoulder area and prior to the massage commencing I told her that whilst I was tight in this area I did not want to go home feeling sore. At no time did she ask if the pressure was OK and I ended up telling her to stop altogethter on the neck & shoulders area as she would just not ease up the pressure.

Comment

It would have been nice to receive more than just a quick hot towel wipe ... Wording is misleading on the treatment. A hot towel wrap is not a quick towel wipe! I was expecting a moisturiser and a quick massage after the manicure. Wouldn't have the treatment again!

Comment

I booked for a 40 min massage which after the session the said it was an hour so had to pay way more than I wanted and had budgeted for. Was also asked if I would like essential oils to help relax sounded great but it was just something stuffed under my nose that I was told to breathe three times total waste of Money.

Comment

The treatment package was amazing. The staff is friendly. I loved the treatment. However, the lady that gave me a treatment, she didn’t clean my face and neck properly. I went to the bathroom and saw myself on the mirror, I could see the left over mask on my neck, and my nose. My previous treatment was better experience, the staff was clean my face using warm towel not only once, but she cleaned my face few times to ensure no face mask left.

Comment

Therapist was lovely but the treatment was not one of the best I have received from Pure Indulgence. G-String wax was uneven on each side, eyebrow tint did not last as long as it usually does, there were remaining hairs from the eyebrow wax that I plucked myself.