Pure Indulgence Garden City (1892 reviews)

Comment

Best treatment I've ever get from PI. The whole experience was very relaxing and the massage was flowing nicely with the facial treatment. It worths every dime.

Comment

Had a massage with Alyssa (I apologise if I remember your name incorrectly). I was very pleased. I usually only see Bec, but she was unavailable. I had a lovely massage. More than happy. Thank you.

Comment

I normally have much to say about Pure Indulgence being a delightful and prestigious salon, it's my favourite place to go; it's the little touches they include that make it a great experience. I'm always asked if I'm comfortable, details about what I'd like for my treatment, offered a glass of water, etc. This time, though, was very different; my regular therapist had left so this time I was seen by a new one. The room was air conditioned and my feet were bare, but I wasn't offered a blanket or a towel, or asked if I was comfortable. I ended up asking for something. My therapist didn't ask me how I would like my treatment done and didn't respond when I asked her to tweak certain aspects. At one point she began a massage without any clarification on firmness and ended up really hurting my shoulder. After the treatment, I wasn't offered any assistance, mineral makeup to cover my red skin from being waxed, or a glass of water. These are all things I have always been offered any time I have had a treatment with my previous, regular therapist at Pure Indulgence; today was such a different experience, it was just very disappointing.