Pure Indulgence Garden City (1891 reviews)

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It was the most uncomfortable pedi I have ever had and to top it off it was very overcharged

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This treatment was the worst I’ve had at Pure Indulgence. The massage and facial were really ordinary and the products were washed off with cold cloths which was unusual. I didn’t enjoy this treatment at all.

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My eyebrows look awful

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I have over a number of years asked for vouchers for pure indulgence because I felt every visit I got a 'day spa' experience locally for good value for money. Unfortunately my recent experience was not like previous experiences. I felt like my facial was rushed to be handed over to a second therapist for my massage. Having to change rooms half way through my Pure Bliss experience to be handed over to someone new meant just as I'd started to try and relax I was all of the sudden having to worry about covering up with a blanket, picking up all my things & moving to a new room. The staff were nice but I didn't receive the exceptional service I have received in the past. I would not pay to go back and nor will I ask for pure indulgence vouchers in the future.

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Towels smelt bad Therapist kept massaging the bone Did one hand but not the other

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It was just boring, not worth what it cost, was glad I had a gift voucher and did not have to pay full price. I get a massage every month, have done for years, this was just boring and their was not atmosphere. Running off your reputation at the moment, so you need to pick it up. Nothing indulgent about the experience at all.