Pure Indulgence Garden City (1891 reviews)

Comment

The only thing I would say is the therapist talked a lot, through the whole treatment and when this is over an hour it can be not so relaxing. However I have been to this salon for over 6 years as the staff are amazing.

Comment

Warm and welcoming experience.

Comment

Really happy with my experience at Pure Indulgence. Sad to learn my favourite therapist is leaving the salon!

Comment

The therapist on the phone confirmed my treatments for my booking 3 times, however the therapist doing my treatment confirmed as we entered the room only 1 treatement (eyebrow wax). I corrected her, advising I was having 2 treatments, both eyebrow and a lip wax. I took her verbal acknowledgement as her understanding that I was meant to have the 2 treatments. At the end of the eyebrow treatment, the therapist turned on the lights. I had to ask her who was doing my lip wax? she asked me if I was having that done as well. I said yes. I'm statisfied with my eyebrow treatment, even sided, just what I had asked for. But the lip treatment seemed rushed, there was still hair and left over wax that I had to remove when I arrived home.

Comment

I felt the reception was excellent but the young lass doing the massage needs to be made aware that she must LISTEN to what the client requests. I asked for a RELAXING MASSAGE and received a very heavy intense massage. I realize have that I tension in the neck & shoulder area and prior to the massage commencing I told her that whilst I was tight in this area I did not want to go home feeling sore. At no time did she ask if the pressure was OK and I ended up telling her to stop altogethter on the neck & shoulders area as she would just not ease up the pressure.

Comment

Therapist was lovely but the treatment was not one of the best I have received from Pure Indulgence. G-String wax was uneven on each side, eyebrow tint did not last as long as it usually does, there were remaining hairs from the eyebrow wax that I plucked myself.