Pure Indulgence Garden City (1891 reviews)

Comment

I felt like I was doing the lady a favour by being a customer she never spoke more than 3 words to me as a customer i would appreciate being told what you are using. When asked if I would like a water she never gave on she took payment and walked away. I expected A better service from pure indulgence, very out of character for this salon.

Comment

My skin is burnt from the chemical they used. I told them i am on tretenoin treatment and i need something to boost my skin moisture . But the product they use my whole face is flaky now and the areas which was dry it clearly burnt as you can see in picture.

Comment

I did not receive the facial or experience I asked for. I asked the lady to have black heads removed and my face deep cleaned. I paid $115 for a service I didn't get or wanted. I wanted a facial not my face, chest, back and feet rubbed and a few little face washes. Massive rip off not happy at all.

Comment

I've had many micros done before but never in such a short time, my face doesn't feel soft and moisturised like it normally does after a facial. I usually feel glowing for sever days but not with this facial

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I have contacted the salon with a complaint and sent photos of issue. Not good enough response from Store manager to be honest unfortunately.

Comment

I have just had a terrible experience in Garden city today with rude staff. Changed the menu I booked because it’s different from what I usually do, and told me that because they thought I made a mistake without confirming with me first. Water dripped on the back of my neck from my face. I had to ask for a towel to wipe it, but the lady just put the towel on my neck and kept quiet the whole time, with no answer and no apologies. After the treatment, I didn't purchase the product she recommended, she gave me an annoyed look and was rude to me during the entire transaction.