Pure Indulgence - Indooroopilly (2056 reviews)

Comment

I rated "How would you rate the quality of professional advice received?" midway because it's really not applicable. I had a massage, and that's all.

Comment

I find the “hard sell” on products and buying future 3 or 6 treatment packages after one’s appointment very off putting. For this reason I would not recommend to friends/family which is a shame as my treatments have always been good.

Comment

The experience was average, I heard every single sound within the salon whether that was cupboard being slammed shut or a door being slammed. I understand it can be hard to be quiet as clients are coming in and out of rooms but there didn’t seem to be much care in that respect. My appointment was for 3:20 and I didn’t see my therapist come and see me till almost 3:30. She didn’t go through my client sheet at all and I understand that she was running late but what if I had a injury I forgot to write down or a area that I forgot that I have pain in, she forgot to massage my feet in which I wrote on my client sheet specifically asking her to do. I was told there would be a consult time to make sure we were both on the same page as to what I wanted out of the treatment. I am not a complainer at all but I was expecting a high standard and I felt like I got an average treatment, if I went to one of the smaller Asian places i probably would’ve enjoyed my treatment there more and would’ve gotten my moneys worth. My therapist Didn’t ask if the pressure was okay when she was performing the massage either, something small to forget but it would’ve been nice if she did do that, she also didn’t help me up after the treatment was done she left me to get up myself after an hour and half treatment which I thought was a little bit rude. The receptionist were lovely though, such nice girls who didn’t make me feel bad for letting them know on how my experience was and did give me a discount which was very much appreciated and they did make sure that the lights were off throughout my treatment and also how I didn’t want to be spoken to.