Pure Indulgence - Indooroopilly (2056 reviews)

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I booked the ‘Signature Massage’, however didn’t get a scalp massage.

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The massage was good but didn’t last last the 80 minutes I paid for. I don’t appreciate add on sales with creams or needing to book more appointments. Way too expensive for the treatment given.

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There was a lot of pushy up selling during and after the facial. I had booked for a relaxing facial. Before it was even started I was told I have this great product that will be great for your face. It cost an extra $25! When the facial was finished I was then asked 4 times when I wanted to book in again!! I was then told get this product and this product, it came to an extra $350!!! I did not buy, not impressed. All I wanted was a relaxing facial not the big up sell.

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The facial was lovely and my skin certainly looks and feels much better. The experience was tarnished however by the upsell of multi purchase packages and product recommendations. Instead of leaving feeling great about the facial, I felt more underwhelmed by the sales tactics. Please, I only want a facial, I don’t need the rest.

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The facial was great. The massage however was less than worth it. I was asked to advice the areas I wanted to be concentrated on. It’s save to say, that that was a waste of time, as they were barely considered. One area, neck, not even touched at all. And another two area got next to no attention. The areas I did not want got massages though. I have to say the massage was very disappointing.