Pure Indulgence - Indooroopilly (2056 reviews)

Comment

sadly this was not the best experience as usually we get very good service. Half leg wax was successful in removing hair - however a significant amount of wax film was left on the legs. even though a massage was provided at the end. This was only 3rd time for waxing and to ensure a willingness to continue waxing Siobhan would benefit from having a positive experience - especially when paying average of $50 a visit. In the last therapists have not used a cold pack either to reduce the pain!

Comment

Staff seemed really busy and not willing to take the time to engage with me. Not once was I asked how my day was. I found the black light booth at the front a bit odd - I don't want to see all my faults pointed out. This should be offered but not mandatory before a treatment. I also found it irritating to be asked whether I wanted to add extra 10 dollar services. I know it isn't the staff's fault, but I think a simple question such as, would you like to hear about additional services?rather than asking throughout the treatment. I didn't feel pampered, but more like I was trying to be sold to.

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Tremendous, it felt like my own spa hideaway, all that was needed was a lovely 'drink'!

Comment

This place has dropped since the staff gave changed. I walked in, girl behind the counter just on the computer not phone didn't notice me for 5 minutes and seemed a bit "ditzy", she had finished stocking the shelves with products and left the cardboxes on the ground in plain view. Another girl was sipping away on her frappe at the counter which was unprofessional. I went in for a massage and eyebrow wax. The massage was average and the relaxing music they played kept stopping randomly with an awkward pause before switching to another song. The head part of the massage table fell off twice which made it hard to relax and the eyebrow wax was the most painful one I've ever experienced. I also didn't like how they started with the massage because my eyes felt comfortable in the dim lighting and got very strained when she had to turn the light up to wax my brows. Can't believe I wasted $112 dollars on that, it used to be worth it I don't know what happened to the place.

Comment

Very professional and relaxing experience.

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My therapist Krystal is a wonderful asset to your business. I wouldn't go anywhere else.