Pure Indulgence - Indooroopilly (2056 reviews)

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There is a problem with my account. I was not given the full allowable discount as the other members when i buy a product. Could someone look into this issue and fix the problem. Thank you. Kind regards

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I paid for five - 40 minute massages. The first massage was 40 minutes . The second massage was about 35 minutes . The third massage (today) was only about 30 minutes . These were all given at the Indooroopilly store in Brisbane. I don't like paying for 40 minutes and only getting 30 minutes . I am going to raise my concerns with the manager first chance I get .

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I received a $20 off birthday voucher which in the past I have been able to use for a pedicure. I only ever have a pedicure or eye brow wax at this salon and I have been a regular customer for many years. Unfortunately on this occasion I was not able to use the voucher which was disappointing. My nails had not properly dried by the time my pedicure had finished but I was not offered any disposable slippers which I had been offered in the past??

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I did not like the way that the consultant tried to force me to purchase products that were rather expensive.. this was a gift from my daughter and I felt forced to add in the hot rock massage then following the treatment more products and further treatments were forced upon me.. I found the whole thing very unpleasant..

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Great treatment by Kayla, only small thing was she left out her Midas touches (eyebrow ritual)

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It was ok however not as nurturing as previous experience at Chermside - perhaps due to experience. Also this was a gift for a relaxing experience and the constant upsell is a little frustrating - I'm sure it is a requirement of the business. It seemed a little underwhelming and clinical.