Pure Indulgence - Indooroopilly (2056 reviews)

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The up selling was a little over the top.

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I loved the job they did, staff where all really lovely. However, they where way to pushy with add on's. I came to get the celebrity eye trio treatment, I don't want to be pushed to buy Dermalogica acne treatment when I did not ask for opinions on my skin. Then again at the counter, I was asked about multiple add on's. Even though the service was lovely I'm reluctant to come back because I don't want to have to say no so many times and feel pressured to buy.

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Technician was very brisk and efficient. Did a great job, but perhaps made me feel like she was a bit rushed, and was pushing to get me done so she could get to the next client?

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I only rated one as was not given advice on anything. Massage was good but at the beginning of my consultation I was told my arms and hands would be massaged to help my tension. My arms and hands weren't massaged at all that's why I rated 8. The therapist was very professional and has very good hands. I enjoyed my experience but would love to have had received the pure indulgence signature massage as it's the best I ever had in the past. 😀

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Bedding wasn't clean, stains on the white sheets.

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The pedicure nail polish did not dry even after 1.5 hrs and ended up being smudged all over my toes and on most nails. My tinted lower lashes looked to have only half been done, but perhaps the lashes were very sparse and short on the outer side of each eye. Despite this, it was a lovely experience.