Pure Indulgence - Indooroopilly (2056 reviews)

Comment

The experience with Chloe was very positive however the post treatment experience was not. I explained at the start of the session that my eyes were very sensitive and that was why I was not using product on them. Unfortunately eye cream was applied right at the end of the session and by the time I got home the irritation was building and I had a very uncomfortable night. I have been bathing my eyes regularly since and they have only just settled 24 hours later.

Comment

It really bothered me that the beautician kept the tap going ALL THE TIME! She would do something at the sink, then come over and put another facial on my face, but kept the tap running the whole time! It was really distracting and stressful because I hate the idea of how much water she was wasting. Seemed very irresponsible and unnecessary. Not conducive to a relaxing environment.

Comment

Unfortunately my therapist didn’t realise sha had a final appointment of the day and I got forgotten until I asked someone how much longer I would need to wait, half an hour after my scheduled appointment. That is why I haven’t given perfect scores today. Usually the service etc. is 10/10 and even today most of the staff were very apologetic, friendly and took responsibility for the error.

Comment

We booked four weeks in advance so that three of us could have our facials at the same time. Unfortunately, I had to wait about 20 minutes for my therapist, which meant my friends had to wait for me to finish. I felt that the therapist went into too much detail with her advice and suggestions for products for me to take home, given that I was there with my friends who had already been waiting for 20 minutes for me. The facial itself was delightful and the therapist was gentle, experienced and knowledgeable. Overall, it was a lovely relaxing experience.

Comment

I didnt think the music was appropriate for a relaxing time in the room. I felt like I was in a monastery. More soothing an quieter music would have been appreciated.

Comment

Staff are really friendly. It is always a relaxing experience where you feel very well treated. I am sure that the staff are very genuine and provide advice based on their training but I always wonder about the claims of the products!