Pure Indulgence - Indooroopilly (2056 reviews)

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Went to Pure Indulgence to have their signature pedicure ($75). Unfortunately, I've had very disappointing experience and little quality. The lady (Jessie) started my pedicure with exfoliation drill and went too much on my left foot giving me a nasty burning sensation. The quality of the procedure was very average. The exfoliation was decent (at what cost though!), however the nails were not cleaned underneath and some cuticula was not cut off. The color application was not neat and some of it went on the skin around the nails, which gave the pedicure an untidy look. At the end of the procedure the lady tried to upsell offering to purchase a package of several pedicure sessions, which was a bit awkward (and I don't quite appreciate upselling that is a bit forceful). I've had to remove the color at home to clean my nails better and apply the color in a neater way. Regret paying for the service and having to fix it.

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I returned home blotchy after a spray tan as the therapist had missed areas with the tanning solution.

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The first time I went to your salon at Indooroopilly I had a bad experience so it's taken me a while to try you again. This time like the previous time I had a new inexperienced beautician perform a service on me which was terrible this time I had a basic bikini wax which looks really bad one side is fine the other side looks terrible, it looks half done and I walked out there with wax still all over me. I know a bikini wax is a basic service but if it had been done properly I'd be back but I've given you a second chance there'll be no 3rd. I'm not happy now as I also have red welts and will have to wear something over my bathers when I go on my beach holiday. Not happy feel ripped off.

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The girl who gave me the service was very nice and helpful, however, I felt like she was pushing the products on me too much the entire time I was getting the facial. I wanted to just sit back and relax, but couldn't really. I also asked for extractions, and was also part of the package I got, but did not feel like I got that done at all. She maybe extracted a few in the area that I had asked and did a few in another area, and then moved on. I specifically wanted to help clear out an area that I know could have been extracted. When I asked her if she could get some more, she said that I would have to come back for those ones as part of the treatment to raise them up. I was really not happy with the results and wish I had gone somewhere else for the extractions. I had a service done there before, microdermabrasion, and was completely satisfied with that service. With this service, I just really wanted extractions done on my chin, since I had been getting a lot of blackheads.

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nails cut way too short - nail polish on my skin should have been removed and massage painful up the shins nail filing hurt too - overall definitely not worth the money I paid - sarah was pleasant but i won't be returning and I will be telling my friends about the poor experience - way too expensive!

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Skin remover off face. Not happy.