Pure Indulgence - Indooroopilly (2056 reviews)

Comment

I felt rushed and just upgraded. I'm not sure if I needed this treatment or if she done it because of target. She tried to sell me the product I wasn't sure if I needed them. Overall I like pure indulgence but I don't like that every time I ask for an appointment I get a different person Regards, Maik

Comment

My consultant was nice and her advice was very good, however her facial technique was terrible. It became very obvious that she was a massage therapist doing a facial, and for over $100 I'd like to think I had someone who was a bit of an expert. Her facial technique was clunky, the scalp massage was painful (and I'd been hoping for a hand massage, but wasn't asked if I had a preference!), and my skin felt dry when I left. Her neck massage was superb (thus the give away as to her profession!), and her advice was very good. I am disappointed that PI respects the professions so little that it uses specialists interchangeably without considering the standards that their clients would prefer them to meet. Had I been told early on that facials were not her speciality, I would have changed my treatment and used the price difference to buy products.

Comment

When I returned home I found heaps of hairs all over my legs that the beautician missed, not a very thorough job. Good eyebrow wax though

Comment

My treatment was a one hour facial that lasted 40 minutes, the therapist barely massaged, and she kept stopping and doing something else - extremely disappointing today.

Comment

Today wasn't up to the usual pure indulgence standard. Been lots of times before and all good. Not sure what's happened but wasn't worth the money today.

Comment

The staff at reception were helpful and professional demonstrating a willingness to please and were receptive to questions and willing to provide timely advice on products. However, I wasn't disappointed with my overall visit because the eyelash tint that I had was poor. In fact friends asked me if I had had my eyelashes tinted because they couldn't see the difference. There was no die on the bottom lashes at all and on the top lashes it was minimal. My facial was okay. My underarm wax was well done with the therapist taking the time to ensure that all stray hairs and ingrown hairs were removed, so I was pleased with the end result. I wish I could say the same for my other treatments.