Pure Indulgence - Indooroopilly (2056 reviews)

Comment

When staff ask if we would like something done in a facial, please let us know if there is a additional cost involved or if we have paid in our series for this. My family member was told at the end of the appointment that this was an additional fee. May seem minor though communciation is so important. Thanks enjoyed the visit.

Comment

My therapist was great but my issue was that she scrubbed so hard with my pedicure that she actually cut both of my feet. After that, the mask was put on and I think it worsened the cuts. I didn't realise later until after I put my shoes on. I don't think she noticed either because she didn't mention anything. The actual pedicure was great aside from that. With the luxury pedicure, would love to get a longer massage as part of the package. Usually I have loved all my experiences with Pure Indulgence but getting the cuts on my feet has changed my mind about getting a pedicure here again.

Comment

The beauty treatment was excellent, however the massage was very average

Comment

The skin below my eyebrows was very red and swollen following eyebrow waxing. A few days later the skin peeled and scabbed in a few places.

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I was highly disappointed that I could not use the voucher I received for my birthday on a Sunday! I think it is ridiculous given it was paid for in cash to begin with. All other spa's and beauty therapists accept vouchers on a Sunday, and I suggest this is looked into further or run the risk of losing regular customers!

Comment

Therapist was very pleasant, but I got the feeling she was inexperienced. I would have liked a firmer massage and I asked twice but there was only a slight change in pressure. It was a relaxing time, but not therapeutic.