Pure Indulgence - North Lakes (3248 reviews)

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I had an essential pedicure and walked away thinking i do that at home. i didnt get the foot peel added but do expect from a foot exfoliation and buff that flaky dry skin would be removed. Morr attwntion could have been paid to the cuticles and buffing of the toe nails you can see imperfections through the polish. My legs didnt get exfoliated either. On a positive side the lady was lovely i had a heat pack for my shoulders she did a good massage but i do feel the ladies at some of the asian nail places do a way bettwr job at foot exfoliation. And.....i went in an hr pruor to myappointment to check when it was and when i returned the lady did not remember me nor did she after i filled out the form and returned it. Im sure their spa treatments are better right?

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I know it's part of the standard process because itbhapoens every time I go there, but when I go for a relaxation facial/massage I don't feel like getting grilled on what cleanser I use etc. then once the treatment finishes and I am in a relaxed blissful state (still with no clothes on, the therapist raises the bed to tell me about and sell me some products that were used during the facial . Umm let me get dressed first? Once again it wasn't her I know it's standard process. Also mid way throughout the Facial asking me if I want to pay $20 extra for an extra mask umm no thanks

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Disappointed with my massage. Pressure way too light and elbow dug into my spine. Not up to the standard I normally receive for the massage. Had a massage at one of your competitors and they were far superior.

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Had a pedicure with three add ons total extra time 30min. Started 10min late (I was early) but finished right on the original booking time. Understand things running over but still shouldn’t be cut short. My polish looks like a ten year old could have done it, and not asked $135 price tag. The therapist that looked after me was very quiet, albeit friendly. The counter staff was short and abrupt and could do with some people training

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Really disapointed in the brazillian i got yesterday,1 of the worst ive had in 10 years. After a quick look in salon seemed ok but upon closer inspection at home there are patches of hair missed everywhere. A waste of money honestly. The girl i had was really lovely but either wasnt paying attention or couldn't be bothered doing it properly.

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It was my first ever time to a Pure Indulgence salon, the staff were very friendly and on time, and the bit if the salon I got to see was clean. Howver, my service of 'full leg & brazillian' were left to be desired? I was left with bits of wax in the brazillian area, and I'm not talking about a couple of spots, I mean everywhere! I was given a wipe at the end, but there was so much wax it didn't even budge it. Not to mention that when I got home, quite a few spots had been missed not only in the brazillian area, but on my left knee (1/2 of my knee), my right knee and top of my right leg. I'm sorry to say, but I will never be recommending Pure Indulgence to anyone for waxing.