Pure Indulgence - North Lakes (3248 reviews)

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Melissa from North Lakes is a gem when it comes to eyebrows! Very happy with the result! I would highly recommend extra training for other staff in this area, especially on colours /tinting & waxing form to make sure eyebrows are perfectly even.

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Rachelle was a very lovely and friendly girl very helpful and explained everything she was going to do ,she made me feel at ease .

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The therapist I saw was great dealing with my two kids while having a brow wax. She did a great job even with baby sitting on top of me (who was otherwise crying!) and a toddler jumping around the floor! While I would prefer not to bring kids to salon, it's great if staff can accommodate this for short services as sometimes we don't have an alternative. Thanks :)

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Amanda was very professional, friendly & informative. Well done Amanda!

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Loved my spa facial and massage!! Will definitely be back again for the same package. Gabrielle did a great job and the right pressure for the massage and facial. Thank you!

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I did notice when I told the therapist that I would not be purchasing any skin care products (I only booked in for a brow wax) her demeanour changed and she was not quite as friendly anymore. I understand it is part of the therapists' job to try and sell each client retail but it should not be expected that every single customer can/ will be upsold. I also noticed that the cleanliness and presentation of the treatment room was not up to the same standard as previous visits I have had to the North Lakes salon. There were tint stains on the cabinetry, the floor needed a good vacuum, the towels on the bed looked old and were threading and the fake flower sitting on the bench would have been better off not being there it was in such poor shape.