Pure Indulgence - North Lakes (3248 reviews)

Comment

Overall not the best experience. Massage was very light despite me asking for it to be firmer. Wrong polish was put on my toes with no offer to redo them. The girl who did my facial today was lovely, however was sniffing and it was clear she had a cold, which wasn’t the best considering how close your staff have to be to their clients, I think if staff aren’t 100% they shouldn’t be coming to work and breathing over clients etc. Also found the lady at the front desk a bit rude, when she asked me for my voucher and I explained I gave it to them last time I was in.

Comment

I made the appointment for a microdermabrasion facial. The overall appointment went for an hour and I was lucky to have 5 minutes of actual microdermabrasion done and the problem areas I advised the therapist were not targeted. Very few areas on my face were done and I have no visible results from the treatment, not that I was expecting that my whole face would be clear but I could feel very little suction and in all the wrong areas. The overall facial was pleasant however not what I was after. You are then pressured into purchasing very expensive products at the end and the mood very quickly changes when you politely decline. It was nice to relax for an hour but definitely not the treatment I thought it would be. I wouldn't recommend if you are after an advanced treatment.

Comment

Massage wasn't half as good as my last 1 through you guys, didn't get my quads, shins or scalp massaged as requested!!! Not to mention you guys forgot that I ordered a hot stones treatment to... Not overly impressed!!

Comment

I had the eye trio done and my eyes stung like never before. Wasn't happy with that. I also looked like a panda when i walked out. Whatever was used on my eyebrows caused me to break out also. I have been coming to pure indulgence north lakes for ages - and I am not a fan of whatever was used on my face this time.

Comment

It was my first ever time to a Pure Indulgence salon, the staff were very friendly and on time, and the bit if the salon I got to see was clean. Howver, my service of 'full leg & brazillian' were left to be desired? I was left with bits of wax in the brazillian area, and I'm not talking about a couple of spots, I mean everywhere! I was given a wipe at the end, but there was so much wax it didn't even budge it. Not to mention that when I got home, quite a few spots had been missed not only in the brazillian area, but on my left knee (1/2 of my knee), my right knee and top of my right leg. I'm sorry to say, but I will never be recommending Pure Indulgence to anyone for waxing.

Comment

Really disapointed in the brazillian i got yesterday,1 of the worst ive had in 10 years. After a quick look in salon seemed ok but upon closer inspection at home there are patches of hair missed everywhere. A waste of money honestly. The girl i had was really lovely but either wasnt paying attention or couldn't be bothered doing it properly.