Pure Indulgence - Robina North (2641 reviews)

Comment

Service was very relaxing and environment lovely. High quality products used. Only complaint is that the 130min package went 20minutes short and a lot of product (mask) was left on face at the end and not cleaned off properly.

Comment

The environment and the person who looked after me were amazing, however I expected more from the service that I paid for. I did a 60 minutes whole body massage however the whole massage was done with me lying on my tummy. My foot wasn’t touched, which for my understanding is usually the part of the body that need attention too, and I was only asked to roll over the last 5 min for a quick shoulder/chest massage. The lady was very attentive and professional, but I did expect more for something that says “whole body massage”.

Comment

I had two treatments a pedicure which I could not fault it lived up to my expectation, the second treatment was an eyebrow tint , . This was most disappointing one eyebrow right side was while not excellent was tolerable, the left side, however was not matched and only half of it was tinted , I told the operator that due to a medical condition there was little hair on the brow , she said she would mix various colours it would be ok. Today , the day after it does not look as if I have had the eyebrows done at all. I have been satisfied previously, so I thank you for the opportunity to express my complaint. Joan Powell- Menzies 0438452241

Comment

I would like to say Gill was most pleasant and made me feel at ease and comfortable.