Pure Indulgence - Robina North (2640 reviews)

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Wasn't quite relaxing, a bit rushed, but that's how it's got to be done in an hour facial I suppose,

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I think the costs are getting to high and not competitive enough. In that loyalty should be a better scheme to encourage repeating treatments.

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I feel that my treatment I had could have lasted longer (massage) as I had a gift voucher to use. The treatment was enjoyable.

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My massage therapist was lovely and very good. I was not quoted how much the massage would be and it was well above the listed price. Overall relaxing experience but very overpriced

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The treatment experience was good and informative. The front on store experience was quite negative, understandably it is the busy season, but a simple acknowledgement does a long way. I walked into the store at 11:10 for a 11:20 appointment, and was completely ignore and ask to move aside while they were serving another customer. All I wanted to do was to check in. After I was finally acknowledge I sat sat myself down, not even offered a seat until the therapist came out to get me. Nikki apologised for the wait and took me in. I received a lovely and informative treatment with Nikki. I would have liked a bit more time after the treatment to get more information about my skincare routine. Unfortunately Nikki had to run off to her next treatment. Understandably there were computer issues that day, but again when Nikki walked me to the counter with the $220 worth of products that I was purchasing, I wasn't even acknowledged. No explaination of what was going on, so once again I sat myself down and waited until someone could serve me. Only reason I will be returning to your business is because I have 2 more moicroderm abrasion treatments that I had prepaid for on a previous visit.