Pure Indulgence - Robina North (2640 reviews)

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Felt like my service was rushed with sped up facial and back massage. Didn’t even feel the hot stones.

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Extremely over priced for booked hour long massage which was reduced to only 40 mins massage received. Kept waiting queue like without explanation or attendance. Not enough seating so i had to stand even though i arrived fifteen mins prior to apmt as was required. Eventually asked what i was there for and given ipad to covid log in, then more waiting standing up, without explanation. Eventually asked to go into massage room where was directed to disrobe for booked hour massage. Youngest Girl, as lovely and professional as she was, was 6 months experience at massage, and the actual time spent massaging was under 45 mins. Not worth it. $105 cost for a 40 min massage. I won the $100 voucher and would not go there to pay for a massage otherwise. Im not into spending a small fortune on skin care and it seemed it was such a shop. Pleasant girls in shop, but not worth the tall money cost for the overall experience/service exchange.

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Today I had the lovely Marjorie largabah ( sorry if spelling is incorect ) she was absolutely beautiful and caring. she made me feel very special thank you

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Hannah was awesome.I had a lot of tension in my shoulders and she really took note of what I needed as a result I feel so much better. Her advice was much appreciated

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Kayla was a wonderful therapist.

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I was disappointed with my experience. I had my appointment at 4:40pm and the facial felt rushed my facial didn’t fully start until 4:50 and finished at 5:18. This was my first time at pure indulgence but I didn’t enjoy the facial at all, you can hear all the staff walking through the hallway talking and banging on walls in the rooms next door. I understand at the end of the day staff want to go home but when you are paying $75 and it is not relaxing or enjoyable it is a bit disappointing.