Pure Indulgence - Robina North (2640 reviews)

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Wonderful treatment, customer service and very relaxing. Only negative which is not the stores fault but shop next doors music was a little loud at times when you are trying to relax.

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I have been working with Bec for over two years and she is awesome

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My only complaint, and the only reason I've given lower scores in some areas, is because the beds are always dirty (or stained). I don't feel that comfortable laying on beds that are dirty and I would suggest laying out fresh white towels (or another colour) right over the bed (including pillow area) before each client. Otherwise the salon, general ambience, and professionalism is fabulous, so it always surprises me when I walk in and see the dirty beds. It really does bring the standard down considerably. And I have been to this salon many times and it's always the same, so obviously there is not a policy of laying out clean towels after each session. I have never been to another salon with dirty beds before and it's quite off-putting. It's such a shame, because otherwise I would recommend it highly.

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I was quoted $37 over the phone but charged $44. I was asked if I wanted a scalp massage while the tint was on my lashes so I'm assuming the extra $7 was for the massage which is fine but if that is the case clients should be advised that there is an extra cost involved. The ladies are always friendly and helpful.

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Another wonderful pamper day with Brittany! She is great at what she does, can't wait for my next visit! :)

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I very much enjoyed the experience yesterday with Teniel but I can afford to come only when I have a voucher or there is a special offer. I watch out for dermalogica sales too. You could consider implementing a rewards system for repeat customers that also encourages people like me to 'justify' the expense as it is a luxury.