Pure Indulgence - Robina North (2640 reviews)

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Whilst the facial range products are expensive they are worth the $ due to the results they give. I always appreciate the advice of the team for my skin care, they are usually spot on and my skin improves as a result.

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Awesome team, thank you

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Overall it was a good experience but I felt that my therapist was under a bit of pressure to get all my services done on time & was pushing the companion selling. I have no complaint about the services provided but didn't walk out feeling relaxed & refreshed.

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Great experience this time. I stopped going to your stores as there was too much pressure to purchase products and all I ever wanted was a relaxing experience.

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My only complaint, and the only reason I've given lower scores in some areas, is because the beds are always dirty (or stained). I don't feel that comfortable laying on beds that are dirty and I would suggest laying out fresh white towels (or another colour) right over the bed (including pillow area) before each client. Otherwise the salon, general ambience, and professionalism is fabulous, so it always surprises me when I walk in and see the dirty beds. It really does bring the standard down considerably. And I have been to this salon many times and it's always the same, so obviously there is not a policy of laying out clean towels after each session. I have never been to another salon with dirty beds before and it's quite off-putting. It's such a shame, because otherwise I would recommend it highly.

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Samantha was amazing. So relaxing and calming. She explained everything up front, asked what I liked and delivered exactly as promised.