Pure Indulgence - Robina North (2640 reviews)

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Friendly staff, great environment. It had a very relaxing feel to it. I was a little disappointed with the attention to detail especially considering the prices of treatment. I should have been completely hairless and I wasn't, there was obvious spots that were missed :/

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I was booked for an hour n 1/2 birthday package and you stuffed around for 20 minutes about my skin! Then, I was told I was done, and said, what happened to the feet exfoliation? Was told, I decided to do your chest instead??? Without even asking me!!! Then I start getting dressed, only to find I'd been in there 50 minutes, not the 90 minutes my son had paid for!!!! So very disappointing indeed! I'd never pay for your services!!!

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need to have the same therapist, not a different one each time. A bit more flexible on time limits.

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Hello, I had my eyebrows waxed and tinted today at 4pm. I went in just needing a tidy up, nothing drastic. After finishing I looked in the small mirror the lady handed me and my brows seems fine. After getting in my car and driving home I decided to have a good look at them. For a second I couldn't believe my eyes... The person demolished my left eyebrow!! The tint may look good but it doesn't hide the fact she removed all the hair from the top of my left brow where there was full hair before. I have attached a photo of my eye brows before she did them and after. I got them done for a big birthday weekend for my bestfriend but now I honestly don't want to leave my house. No amount of makeup can cover the fact I have a bald spot where there was once beautiful hair. I don't understand how or why she did this. The did trim my eyebrows although my hairs are not long. I'm horrified! Too embarrassed to leave my house now. What am I suppose to do?? I have photos of my eyebrows a week prior to this wax and you can see there is hair on my upper left brow where as you can see in the photo, she removed it! Kind regards, Mercedes Norman

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I had a manicure and pedicure and found the service extremely overpriced for the results. Although the experience and environment that they try to create is nice (relaxing music, light massage on hand and foot, etc) it is still too expensive for the main service that is being offered. My cuticules were not well done, and the nail polish started to come out quite easily after a couple of days. I only chose pure indulge as I got a gift voucher for my birthday, but would not recommend this specific service for anyone - there are plenty of better priced salons out there with higher quality.

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I had a booking for eyebrow and a micro dem also had my mother blocked in for eye brow and facial . One of your staff didn't show for work and I was pumped thru in 35 minuets for the sever stated above. My mother attended her appointment and h r service for treatment was 1 hr. The lady was nice but I have attended many times before with the extras while laying there-e.g. Foot message or hand.... instead there was no communication on how long I would have to lay there with mask as she sat and filled out notes. If I had of known that the service provider was going to be put under the pump due to work load I would of canceled and come on other day..