Pure Indulgence - Springfield (2700 reviews)

Comment

I had my first experience with pure indulgence and it wasn’t the best. I’ve had pedicures at a few different places and I can say this one was the worst. I don’t think it’s value for money. The lady was friendly however she did cut my 2nd and 3rd toe which wasn’t very pleasant afterwards, the polish was applied poorly and I didn’t receive as much attention to detail as I have other places. I feel sorry for my best friend who spent money to buy me a voucher. Sorry but I’ve had much better pedicures.

Comment

I used to love going there when the staff ( good manager also) was great ans super friendly and reliable service. I'm not sure what is happening there but the staff change very frequently and you can never get the same therapist etc. Today the person on the cashier was not friendly at all, very sour indeed. I could say a lot more but I'm generally not the type that likes to critize but would like Pure Indulgence to improve and get back to what it used to be as it is closer for me there. The service is so much better at Indooroopilly and Carindale store but unfortunately more difficult for me to get there. I have not had more treatments lately as I dread who I'm going to get and the service does not draw you in to go back any time soon.

Comment

The massage itself was great. However, the therapist kept getting my hair caught up in her hands and all the oil which was gross given usually you'd expect them to wrap it out of the way in a towel for you. None of the massage oil was wiped off with a warm damp cloth at the end so I was left completely covered in a thick layer of oil from head to toe after the massage which was gross. I also didn't like how the therapist immediately tried to upsell me massage packages right after the massage was completed while I was still lying naked on the massage table...I wouldn't go back again or recommend this place to a friend.