Pure Indulgence - Springfield (2700 reviews)

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Hey there came in today for a last minute eyebrow tint and lash tint during my lunch break! I was extremely impressed with the gorgeous receptionist she was so friendly and accommodating, so thank you for that. My therapist seemed very lovely I was nice and relaxed and looking forward to getting my service done. Walking out I was happy. Untill I got back to work looked in the mirror and realised that I looked like I had been punch in the face because there was black tint around my eye which continued to darker and same with both my eyebrows. I would 100% come back and give you guys a second chance however I would feel the need to put makeup on straight away to hide the stains.

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This was my first facial ever where the technician chose to clean up during the mask instead of offering a massage (neck/shoulders or scalp). Disappointed to sit like a stunned mullet listening to tools clanging

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This is the second time I have been to pure indulgence springfield and not been that happy with my experience. The lady that did my brows asked me what I wanted and I told her just tidied up and I'd like the width of them to be kept roughly the same. She then drew guide lines on my face which I have never had done before and I've been getting my eyes brows waxed for at least 6 years now. That didn't bother me too much but she kept asking me what did I think and what do I want when I felt I'd explained to her what I wanted. I come to a professional in the hope they will know what will look best and be able to wax accordingly but I felt I had to keep telling her what hairs to pluck. In the end I just wanted to get out of there but wasn't that happy with the final result.

Comment

Hi, had a nice facial today and the lady was very friendly and knowledgeable. I was disappointed though that I could smell cigarette smell throughout my appointment and I felt that there was a little too much emphasis on selling the products. This took away from the overall experience that I have had previously with my facials.