Pure Indulgence - Springfield (2700 reviews)

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I had a wonderful experience during my appointment, Ella was very thorough and I felt comfortable in her presence especially when carrying out my waxing. Overall extremely pleased with my experience here

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Katherine works her magic every single time!! Absolutely love this salon and the experience!

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Super friendly and helpful. Targeted my issues and I left feeling great.

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Very relaxed 😌 Very Smooth 😊 Very Happy 😊 Always Professional, friendly and as always listen to my needs. Thank You 🙏

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I have just finished my last beauty session with Jordan until after I’ve given birth, and fully healed as I am 39 weeks pregnant. All I can say, is that from the moment you walk through the doors and greeted, to the beauty session itself, aftercare advice and just touching base on the flexibility of when to schedule your next appointment is just a breeze ! The girls there really take the time to look after you, make you feel comfortable, are really easy to communicate with and super personal on a professional level ! I’ll be back in 6-8 weeks

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I was fortunate to have a treatment done as i had booked this appointment two times previously only to have both appointments cancelled at the last minute by the manager due to "staff illness". This was incredibly frustrating as I had organised baby sitters both times. I won't be buying any more treatment packages at the Springfield salon for this reason. The therapist talked way too much about her personal life during my treatment which made it difficult to relax. It didn't feel like she was focused on my treatment she was too busy talking. I missed the face, neck and dec massage I used to get - apparently this was not included in the treatment anymore due to the design of the new LED lamps. Overall it was pretty disappointing.