Pure Indulgence - Springfield (2701 reviews)

Comment

Service provided is always professional and excellent. What I do find annoying is my last three appointments have all been 15-20 mins late. I know this is no fault of the therapists, but we are all pushed for time.

Comment

I felt like I was being pressured to buy more treatments. To be honest the result around my chin and neck area was not great. I had asked this area to be targeted because I felt this needed some attention. The products used around my eye area gave me a lot of discomfort for many hours later. Also I was feeling unwell later that night and was wondering if it was due to the hot stone massage on my shoulders. This at the time was quite firm thinking it was meant to feel this way, I just persevered with the pain and didn't stop the girl doing it because I was assured she knew what she was doing. This was my experience so if you are not aware of this you can't look into how this can be improved.

Comment

Sally was fantastic, so many tips and advise! My brows finally look perfect after 20 years of waxing

Comment

I was recently given a gift voucher from my wonderful daughter for a relax massage & facial. I haven't been made to feel so special for a very long time! From the moment I stepped through the door at Pure Indulgence I was made to feel like a VIP. I've never had a treatment of this kind before, so I didn't know what to expect but Penelope treated me like I was royalty! The room I was ushered into was a delightful atmosphere & I slowly started to feel my stress & tension melt away. I enjoyed me experience so much that I ended up buying one of the relaxing hot stone treatment packages. I would recommend this salon to anyone thinking of treating themselves or a loved one to some pampering & time out.

Comment

I have been to The Orion shop many times and have always had a great experience. This time however , not so much, First there was a big cockroach in the cupboard where i would put my personal belongings, so had to leave out on floor. I was quite cold during the time spent, but i should of told the lady. I think i have had that facial before, but this time i found it over whelming with all the treatments done on my face, seemed to be too much. Although that night my face did look and feel refreshed. Next time , i will go for a shorter time in a facial The back , neck and shoulder massage was fantastic, I always enjoy those.

Comment

I had a really pleasant and professional service from Penelope.