Pure Indulgence - Sunshine Plaza (2689 reviews)

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My hour massage was actually closer to 45mins after going in 5 mins late. Take off time for undressing etc and $105 for 45 mins of actual treatment isn’t very good value.

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The rooms could be more conformance It did not feel like the experience was worth more than a pedicure at a cheaper place.

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I always come to Pure indulgence sunshine plaza for eyebrow sculpures- However, this time was a bit of a let done. The girl that did my eyebrows, was done in less then 3 minutes. I didn't feel like she spent the time sculpting as such and even the little massage at the end was just rubbing some cream in 15 seconds!. It was a big let down this time and would hope I would spend more then 3 minutes in the room for the 20.00 paid.

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I found the music to loud today. I've seen the same girl a few times and today found her rude. The service was very blunt and I didn't really enjoy my experience. I will go here again however will try a different technician.

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I bought a package with a whole heap of extras that i was unfamiliar with. I was told on my first visit that they would sort out and advise me on what extras to use with what treatments. I have been left with two ‘extras’, meaning I would need to book in and pay for another treatment in order to use them. I’m not inclined to do so as it’s been hit and miss with the treatments and who I’ve booked in with.

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I was disappointed with my recent visit. I am finding that each visit is inconsistent with the previous. One of the main reasons I go to Pure Indulgence is because I enjoy the head or hand massage BUT during this visit I did not receive this, the lights were not dimmed at any time so I did not find my visit relaxing at all. I feel I could have gone to a hair salon, sat in a chair, paid less money for the same treatment. This is not the first time I have been disappointed. My visit before this one was great, the one before that disappointing, I said then that I felt it was time to go elsewhere and after this recent visit feel it is time. Also the girl told me that my eyebrows were uneven, one longer than the other. I never pluck or wax my own eyebrows, I have only ever had them done at Pure Indulgence. I have been a regular customer for quite some time now.