Pure Indulgence - Sunshine Plaza (2689 reviews)

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Loved the massage !

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This was the best hour of my week. My beautician Caitlyn was lovely. Also, I want to say that the manager Melissa is really amazing. I probably go to Pure Indulgence about every 2 months, but she knows my name. I know that she must have hundreds of customers.

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Overall, quite sad. 1. Manicure - cuticles were not even, so polish wasn’t laid down even; a few bubbles on several nails and bumps. The result doesn’t look professional. 2. Pedicure - for some reason an add on of peeling mask took away massage time. If I’m paying more, shouldn’t I receive that I paid for as well as an extra that I later agreed to? Nail polish on both big toes wasn’t evenly distributed - visible brush strokes. 3. Not sure why waxing of face was done at the end, as I left with a red face. At the start would have made more sense.. also brows still had random hair and should have been removed with twisters, instead I have to do the clean up myself.. I didn’t expect much but was hoping at least I wouldn’t have feel bad after the appointment. While the entrance looks nice, the rooms need some improvement. Sink tap is rusty or dirty, hard to tell. The pedicure basic looked rusty too.. The chair is not comforter neither for manicure nor pedicure. Had to awkwardly sit for both of them, very sore after a couple of hours..

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An appointment at Pure Indulgence is always a wonderful treat, the ladies are very welcoming and really know their stuff

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Thank you for the mini massage on the legs are the wax!!

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I had the Ultimate Facial and it was amazing. Highly recommend, I believe my therapist was Kara and the whole experience was indulgent.