Pure Indulgence - Sunshine Plaza (2689 reviews)

Comment

I was treated with respect and overall enjoyed my experience. I found the chair was only just big enough for me, however my hands fell off to the side. I would have liked the beautician to let me know when she would put the hot towel on my face because it was slightly difficult to breathe at times. Also, being a facial service, I would have thought that that would take up majority of the time, however the massage was the same amount of time. I would go again, but only for special occasions. Overall, lovely people and enjoyable facials.

Comment

First interaction to be told bed broken - "lovely" - then experience okay but had a pedicure and after colour applied - a wet shiny substance was over my toes and in particular my big toe. Polish did not dry - so at night my colour was removed on my sheets as no other option as just would not set. So now I have colour missing on both of my big toes. Loved my colour but disappointed.

Comment

I really liked the lady I had. I’m just sad as I changed ladies as I felt rushed I was told this is a 45 min treatment. And the test or first peel was 1/2 hr. Both my 1st and second pro peels I have been out before the 1/2 hr is up. It like I got the most amazing treatment the first time and now because I have paid it is just getting me done and out the door so they can see the next person. I love the products and love the ladies and don’t want to offend any one I’m just confused at the process. And it was so expensive

Comment

My only cretic would be during the facial she talked me through each product and the benefits of it and what she was putting on my face. I personally get facials to relax and feel pampered not be talked through that and feeling as though it’s a sales pitch rather than and nice enjoyable treating myself experience. I walked away at the end not buying any products because I just simply didn’t want to with the experience. My only advice would be to go through the products after the facial and explain the order and benefits.

Comment

My usual experience has always been very positive and professional at my salon. Today, I can't say the same. My beautician was lovely in manner but seemed disorganized. I'm not sure if this meant she ran out of time but I just didn't feel my pedicure was done properly.

Comment

Great service as usual from Tanya who is my regular therapist. Emma did my pedi for the first time and she seems nice and did a very good job. The only comment I would make is that the rooms could do with a bit of brightening up - maybe a bit more colour for atmosphere!