Pure Indulgence - Toowoomba (3036 reviews)

Comment

I have made contact with the salon to explain that I wasn't happy with the service and we have made a time to go back again to rectify the situation. They were very apologetic and have offered a complementary service at my next appointment, which I appreciate. I am happy to complete another survey after this next appointment.

Comment

Communication with the client seems to be lacking...once upon a t ice you’d have a little chat...not anymore! I had my brows done, and the employee didn’t ask me if I wanted my eyebrow hairs cut...didn’t like that!

Comment

I’m happy with my service but found the beautician not that friendly. Hardly spoke a word to me during the pedicure.

Comment

My beautician on the day was excellent. Ellie was her name. My experience at the front counter left a lot to be desired. The assistant quoted the cost of the treatment at $170.00. I produced a gift voucher for $75.00 which seemed to irrate the assistant and she asked as to where the voucher was purchased. As it was a gift for Christmas I did not know but as my daughter is a regular client at the Toowoomba salon I assumed and indicated it was Toowoomba. After some tapping on the computer I was told I owed $100.00. I appeared now to be paying $5 because I had a gift voucher. I left doubting whether I would ever return. On enquiring my daughter said she had purchased the voucher on line.You advertise the purchase of gift vouchers on line. I consider the attitude of the assistant absolutely disgusting considering I was purchasing a service to the value of $170.00. g

Comment

I brought a package for a facial peel and left with burns to my face.My scabbing has all cleared up however I am left with 3 scars to my face.I feel a tad bit ripped off If Im to be honest as I brought the pack for pigmentation and done see that my 3 visits had made any difference plus Im left with extra marking on my face (scaring from peel) Ash from pure Indulgence is absolutely lovely!