Pure Indulgence - Toowoomba (3036 reviews)

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Stevie was lovely, very helpful when I enquired about a treatment and informative and nice during my treatment. I will return :)

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Ange was incredible!

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This was my second visit and the lady who treated me today was just as lovely as the previous. It’s a foreign world to me, but they are quite accommodating.

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The salon was clean, well presented and I was greeting upon entry. Can not fault the customer service of the lovely therapist who treated me however, I think the therapist needs to approve on technique and 'touch'. I did not find the facial to be as relaxing or enjoyable as other Pure Indulgence salons.

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Tia was friendly and helpful. Massage and facial was lovely and I felt so relaxed.

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The lady was rough with my facial. She was rough with my skin under my eyes. Leaving my skin sore and tender. The lady was very pushy with upselling of the beauty products. When she asked me what is my face beauty routine, I said “a shower, a scrub and moisturise”. She looked at me and said “really? That’s it?” I said yes. She went on saying “you don’t use serums, cleansers, tinted sunscreen, eye cream?” I replied with “no.” She looked at me and said “ugh”. When she showed me the pictures of my skin she said “this is what your skin will look like if you don’t use the correct beauty products”. I replied back that my mum only ever used scrubs and moisturisers and her skin is beautiful. Genetics play a lot bigger role than random beauty products that cost $80-$100 per bottle. I bought this facial for myself for my birthday to have on my birthday. It was a very big disappointment. I also would like to get my receipt to see what individual charges you made. The card receipt is not good enough. You will not be getting me back.