Rhubarb Hair (1831 reviews)

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$477 for a trim and colour!!!! Will not be going back

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The old problem of asking for a trim, and getting over two inches removed after it was agreed that the condition of my hair and the length were both good. The cut is fine, it's just not what I asked for. Very disappointing.

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While I really like the feel of the salon, and my past experiences have all been good, the last hair cut I received so disappointed me that I now feel embarrassed to return to the salon.

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I came in today because my blonde had dulled to a dark brassy colour. I asked for it to be brighter, lighter and a creamy/ash tone with no brassiness. 3 hours and $300 later my hair looks exactly the same plus with brassiness. I wasn't overjoyed when I left but thought it was ok, definitely nothing to complain about. But when I got home I realised that it just wasn't what I asked for and definitely not worth the money I spent. The girl who did my hair was lovely and she didn't do a bad job as such, as in, she hasn't stuff up my hair, however I came in and spent money I don't really have on my credit card so I could have lovely blonde hair before my overseas trip and I may as well have not come in at all. Unfortunately I don't have time to come in to get it looked at as I'm heading overseas.

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I must admit that this is the most expensive haircut I've ever had. I had about an inch of hair cut off and it was $302. Yes, it was coloured and toned, but seriously that's outrageous. I'm not sure if I can afford to come back.

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I had to wait half an hour past my appointment for the colourist to be available. Then I didn't get the colourist who I booked the appointment with. The prices have also gone up. Not sure I'll be returning.