Oasis Skin and Body Spa (903 reviews)

Comment

Little disappointed as was told we would have been given a glass of bubbles at end if treatment as we had booked a group booking but no we wee not offered anything. Friend was not told if extra charge to her treatment until paymebtbws asked . Maybe therapist was lovely however overall experience was not up to standard as expected a little disappointed sorry considering we were on a group booking and it was but felt special and all . :(

Comment

It was disappointing, after notifying that I would be late for my appointment and my daughter who also had an appointment for the same time, had arrived on time, that we were both rushed through our experience. We were told there was no time to change into the robes, etc as it would take time away from our experience. I note that I was late for my appointment, however when I notified that I would be late was never informed that I wouldn't get the experience that I was entitled to. When I made the booking I was told that we would have time in the spa (complimentary) after our treatment. This was not offered to us on the day. I had booked in for a full body massage and then asked if that was what I wanted, which I confirmed as did my daughter prior to me arriving, however, I got a facial instead. The facial was lovely, but I really needed the massage as had been under a lot of stress. I guess my experience didn't meet my expectiation from an expensive Day Spa. Cheers, Helen