Oasis Skin and Body Spa (903 reviews)

Comment

Lovely salon however, no soft music was playing nor were there any nice smellies - ie candles or oil burners, which I usually associate with a day spa. Found a used snotty tissue in the pocket of the robe which made be question the hygiene practices, then I realised that a client could have hung it back up in the changing room. Perhaps telling people to place the robe in the hamper would stop this. No product recommendations were given by my therapist, however another person in the salon gave same great advice as she happened to overhear the conversation.

Comment

I was very disappointed that I had to pay extra to use a gift voucher just because it was a couple of months out of date. Gift vouchers should have at least 12 months to use them

Comment

The food was stale and there was not much of it there for $200. Our organiser had to ask several times for food and drinks that where included

Comment

I always love the experience at the Royal. There was a client next to my room they was loud and constantly talking . It spoilt the experience as it was rather annoying. The facial was wonderful and the service nice. The girl who arranged the payment wasn’t experienced and made several mistakes .. added to a negative to the holistic appeal. I am only being critical because I am an advocate and love going to the Royal however it’s time to refresh, The experience in the room is perfect however the over all ambience of the experience needs a lot of work.

Comment

Hello, I had a lovely treatment, but I Felt that the person doing my massage wasn't very experienced. I also think the feel of the room would have been much nicer if the music was played on a surround sound speaker system instead of a CD player, as the CD kept skipping.

Comment

Lovely treatment, the only let down is the noise from other clients that can be heard between treatment rooms. I would recommend sound proofing the walls.