Saltair Day Spa Torquay (3230 reviews)

Comment

I find that when I have paid or have a gift voucher for 1 hour massage and half hour facial I expect to get what I pay for. Last visit was with my daughter and it was for her birthday. By the time we went though the process with staff and selected preferred oil we were out of the building 1/4 hour before time needed. Arrived at 9:30am for an hour and a half left our room at 10:45am Not an hour and a half which we paid for which was approx. $300 for two people.

Comment

Service is great, just think that sugaring is a little overpriced or there should be a concession / student price.

Comment

The salon is in a beautiful and peaceful location. The grounds are artistically landscaped, but not well maintained at my recent visit. The weeds and plants in need of a trim were distracting. The staff providing the services were very good - I have no complaints and enjoyed the treatments. The internal atmosphere is lovely - music, temperature, water and tea offered, luxurious waiting area. However, the attitude of the staff on the phone, prior to the visit, was, on several different phone calls, not welcoming and calming as I would hope. Rather indifferent. They did as asked, but given it is a spa, the interaction felt rude. At another type of business, I probably wouldn't have noticed.