Saltair Day Spa Torquay (3230 reviews)

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My therapist was incredible!

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A big thank you to Shelby. Felt amazing!

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I was very disappointed with the experience. I had a pregnancy package, including an hour of massage and an hour of facial treatment. I don’t even know where to start. The place is beautiful and looks all fancy, to start I was taking to a different room next door to reception in the rain, for what you guys charge and how fancy the place is, having an umbrella wouldn’t hurt. Then this big room, where I thought, now it’s going to improve. It was 12 degrees outside, 15 min into my massage I was already frozen. The therapist had ice blocks for hands and the poor thing didn’t warm up for the next hour and 45 min. Frozen hands on my sore body. The therapist was very polite and sweet but unfortunately she didn’t hit one single hot spot during my massage. It felt more like a body rub than a massage. And when she would try and get a bit more pressure on some points she would me massaging my bones. She was trying to apply whatever she was trained to do but it was very clear to me that she didn’t have enough knowledge about the body as you would expect a massage therapist to have. I felt like she was just following a choreography. Specially when you are paying that much money. When we got to the facial part I had my hair pulled so much that I was praying for it to finish. I told her I was cold and that lying for one hour on my back wouldn’t be very easy since I am pregnant and I’ve got 4 bulging disco on my lower back. She hasn’t checked with me once if I was ok during that hour. So you finish after 2 hours, where I wasn’t, but I should’ve been warm and relaxed and then I had to walk back to reception in the rain. I was confused and really questioning the whole experience and waste of my money. I am so sorry to describe my experience this way but I thought you wouldn’t know if I don’t share. There is no way I would go back or recommend your services to anybody. I hope this will be useful to help in improving your services. I am a masseuse myself and I am the biggest lover of massages, had so much to compare it to and was so looking forward to it :(

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The massage was amazing only issue I had was me feet got cold when the girl moved onto the facial part of the treatment. Otherwise an amazing experience we will be back. Thankyou.

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The therapist was amazing but the room was small and felt like someones back room of a house. It was a first visit so I'm not sure of the other rooms. The therapist was professional which made up for it. I did expect a different style to the place based on the website. Overall a good experience.

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A wonderful relaxing experience with professional service. Will definitely be returning.