Shampers@Three (2795 reviews)

Comment

Attention to detail was lacking by the stylist. The water was cold when my hair was washed and I was not asked if the temperature was ok. Neither was the foot rest put up for me when I was sat at the sink even though I was left there to allow a product to soak in. Although the stylist discussed hair colours, she didn't show me which colour she was going to use or name it. I wasn't asked how I wanted my hair blow dried. I wasn't asked if enough had been cut off from my hair. I got the impression the stylist was rushing in the end, I arrived in good time for my appointment but the stylist was running behind and no apology was offered to me. A little disappointed with the service today as usually is really good.

Comment

I really felt comfortable in your salon found it really a friendly. I liked my stylist she was very easy to talk to, but so disappointed with my colour .

Comment

Had 2 treatments and despite a detailed conversation as to what I was after the exact opposite was given. I was simply not listened to. I won't use this beautician again. Very disappointed.

Comment

Not nearly the colour I wanted. Cut is definatly not what I asked for. Was repeatedly hit in the face and temple with hair brush with no apology. A bit arrogant and not to concerned with what I wanted.

Comment

so disappointed with my recent appointments. As a client of Stacey, I understand the difficulties however each appointment I have had a different person which makes everything difficult- especially if you are wanting to change your style or colour- which most of us won't do until we trust the hairdresser. Didn't rebook this time and will be looking for a new salon.

Comment

During my experience at the salon last week I had two issues: 1. When asking the hairdresser what I wanted done to my hair she questioned why, and did not actually end up doing what I asked (I now have four different shades of brown at the roots of my hair) 2. For an all over colour (brown) for medium length hair, $100 is more than what I had expected to pay. Please note, this was without a blow dry or cut. This was disappointing as I had chosen to go to your hair salon as I have a friend who has multiple colours, including foils, cut and blow dry - who pays $105. I will not be recommending this salon to anyone, and will continue to search for a new hair salon in town.